Web Directory

• CRM Event
  Resource featuring weekly updated news and event schedules.
  http://www.crm-event.com/
  (Added: Mon Apr 05 2004 Rating: 0.00 Votes: 0)   Rate It   Review It

• CRM-Forum
  News, articles and a message board.
  http://www.crm-forum.com/
  (Added: Mon Apr 05 2004 Rating: 0.00 Votes: 0)   Rate It   Review It

• CRM2day
  Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
  http://www.crm2day.com/
  (Added: Mon Apr 05 2004 Rating: 0.00 Votes: 0)   Rate It   Review It

• Customer Service Viewpoints Forum
  Where management challenges and issues affecting customer service are discussed.
  http://www.easytraining.com/csforumlisting.htm
  (Added: Mon Apr 05 2004 Rating: 0.00 Votes: 0)   Rate It   Review It

• ECCS
  Resource providing advice and information on customer relationship management in the form of articles, case studies, white papers, industry news, and analysis tools.
  http://www.eccs.uk.com/
  (Added: Mon Apr 05 2004 Rating: 0.00 Votes: 0)   Rate It   Review It

• eCustomerServiceWorld
  Resource site featuring access to over 300 articles, case studies & white papers as well as news, information, advice and jobs.
  http://www.ecustomerserviceworld.com/
  (Added: Mon Apr 05 2004 Rating: 0.00 Votes: 0)   Rate It   Review It

• Improving Customer Service
  A list of customer service articles by John T. Self.
  http://www.sideroad.com/cs/
  (Added: Mon Apr 05 2004 Rating: 0.00 Votes: 0)   Rate It   Review It

• What Ever Happened to Customer Service
  Article giving customer service advice geared towards online entrepreneurs.
  http://www.howtoadvice.com/CustomerService/
  (Added: Mon Apr 05 2004 Rating: 0.00 Votes: 0)   Rate It   Review It